"The Master value is trust. There are no relationships that can survive for very long without it."
I will remain as chairman and will devote more energy to veterans and franchise financing efforts Today is my last day as president and CEO of Tasti D-Lite and Planet Smoothie, two great brands that I have helped grow over the past five years. Chief Operating Officer Peter Holt, a longtime friend and colleague […]Continue Reading →
Opposition to Obamacare and other regulations carries risk — but staying silent carries even more The main function of any business is to make money by serving customers in their community, so its uncomfortable when businesses find themselves caught in political or cultural battles. Two recent high-profile examples have happened this year: Chick-fil-A became […]Continue Reading →
New laws, tight lending will influence franchise landscape The lending and regulatory environment continued to weigh on franchising in 2012. The International Franchise Association recently lowered its expectations for the year, saying it expects 11,000 new franchise locations to open by Dec. 31, down from an earlier projection of 14,000. How will the […]Continue Reading →
Four concerns for small business after the election America spoke Tuesday night. Roughly half the country thrilled at the president’s re-election, and roughly the same number found themselves disappointed. For franchising and small businesses that continue to face uncertainty on tax rates and deal with an accelerated Obamacare implementation, nothing has changed. Many Americans believe […]Continue Reading →
Trust and passion are critical to success The world of franchising is huge. People who are looking to start their own business can choose from a myriad of business models in nearly 100 industries — everything from tax preparation to shipping to home health care to restaurants or hotels. How do you gauge […]Continue Reading →
How to lead a team, earn respect and grow a business One reason why I love franchising is that it’s a perfect place to operate as a servant leader — someone focused on inspiring other people and helping them realize their goals. Leaders need to be able to inspire everyone around them to work toward […]Continue Reading →