Posts Tagged ‘customer relationships’
3 CEO Traps That You Can Escape by Having a Full Bookcase
Leaders must constantly broaden their perspective to stay relevant The number-one job of any leader is to become a lifelong learner. A leader cannot remain relevant unless he or she has something to give; without continuing growth, a leader has little new to give. All leaders are teachers and all teachers are readers. […]
Continue Reading →
It’s Time to Reconsider the Way Franchises Operate
Future requires radical transparency, back-and-forth with customers There has been a great deal of angst since October of 2008 about the state of business in general and specifically in the world of business format franchising. Clearly, with the collapse of Lehman Brothers and the near collapse of the world financial structure that resulted in the […]
Continue Reading →
