"The Master value is trust. There are no relationships that can survive for very long without it."
How to lead a team, earn respect and grow a business One reason why I love franchising is that it’s a perfect place to operate as a servant leader — someone focused on inspiring other people and helping them realize their goals. Leaders need to be able to inspire everyone around them to work toward […]Continue Reading →
Leaders must constantly broaden their perspective to stay relevant The number-one job of any leader is to become a lifelong learner. A leader cannot remain relevant unless he or she has something to give; without continuing growth, a leader has little new to give. All leaders are teachers and all teachers are readers. […]Continue Reading →
Regulation and new laws are choking businesses, which must speak out Businesses have had a tough time since the economic meltdown of 2008. We have been hit from so many different directions simultaneously and rapidly that we have focused on simple survival. In the meantime, in response to the economic crisis, the federal government has […]Continue Reading →
It’s a wonderful day to be the CEO of an amazing company Friday was officially “Tasti D-Lite Day” in New York City as Tasti D-Lite celebrated both its 25th birthday and the release of the new book I co-authored with Tasti D-Lite VP of Technology B.J. Emerson, The Tasti D-Lite Way. We gave […]Continue Reading →
Tasti D-Lite’s 25th anniversary is Sept. 7, and we have a lot to celebrate I’ll be in New York City on Friday to celebrate with thousands of New Yorkers as Tasti D-Lite turns 25. We’re throwing an official birthday party at our Columbus Circle location in New York City (1841 Broadway, at 60th Street), complete […]Continue Reading →
Fox News host asks why franchisees are heroes Greta Van Susteren interviewed me Monday on her Fox News show and asked a question entrepreneurs have been asking for the last few years: Why has support for small businesses seemingly dried up and why has there been so much shrill rhetoric, finger pointing, and blame casting […]Continue Reading →